We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

INVIT Network is a private membership wellness network providing access to:

• Business networking opportunities

• Health and wellbeing services

• Professional healthcare practitioners

• Educational events and workshops

• Wellness retreats and experiences

• Community engagement and member services

For the purposes of data protection law, INVIT Network is the Data Controller of the personal information described in this Privacy Policy unless otherwise stated.

Contact Details

Organisation: INVIT Network
Address:
Berkeley Square House
Berkeley Square
Mayfair
London 
W1J 6BD
Telephone: +44 20 3322 6496
email: info@invitnetwork.com
Website: www.invitnetwork.com

2. Information We Collect

Depending on your relationship with the Network, we may collect and process the following information.

Personal Information

• Full name

• Date of birth

• Gender (where relevant)

• Postal address

• Email address

• Telephone number

• Membership information

• Emergency contact details

• Professional and business information

• Occupation and areas of interest

Health and Wellbeing Information

Where relevant and with an appropriate legal basis, we may collect:

• Medical history

• Health assessments

• Lifestyle information

• Fitness information

• Allergies and dietary requirements

• Medication details

• Mental wellbeing information

• Health goals and programme participation records

• Practitioner notes and care records

• Retreat-related health disclosures

Health information is treated as special category data under UK GDPR and receives enhanced protection.

Financial Information

• Payment records

• Membership subscription information

• Event and retreat booking payments

Payment card details are generally processed by secure third-party payment providers and are not stored by the Network unless necessary and lawful.

Website and Technology Information

When using our website or digital platforms, we may collect:

• IP address

• Browser type

• Device information

• Cookies and analytics data

• Login information

• Website usage information

3. How We Collect Information

Information may be collected:

• Directly from you

• Through membership applications

• Through healthcare consultations

• Through event and retreat registrations

• Through website forms

• Through surveys and questionnaires

• Through communication with practitioners and staff

• Through referrals where authorised

• Through automated technologies such as cookies

4. How We Use Your Information

We use personal information to:

Membership Administration

• Process membership applications

• Manage memberships and renewals

• Provide member services

• Verify identity

Health and Wellbeing Services

• Deliver healthcare and wellbeing services

• Coordinate care between authorised professionals

• Conduct assessments and reviews

• Maintain health records

• Manage referrals where appropriate

Events and Retreats

• Manage bookings

• Arrange accommodation and activities

• Assess suitability for participation

• Ensure safety during events and retreats

Communication

• Respond to enquiries

• Send service-related communications

• Provide updates regarding membership and events

• Share information about Network services and opportunities

Business Operations

• Improve services

• Maintain records

• Manage finances

• Prevent fraud

• Ensure security

Legal and Regulatory Compliance

• Meet legal obligations

• Respond to regulatory requirements

• Safeguard members and participants

5. Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

Contractual Necessity

Where processing is necessary to:

• Provide membership services

• Deliver retreats and events

• Administer bookings

• Deliver agreed services

Legitimate Interests

Where processing is necessary for:

• Running the Network

• Service improvement

• Business administration

• Community engagement

• Security and fraud prevention

Legal Obligation

Where required by law, regulation, or professional obligations.

Consent

Where required, we will obtain your consent before:

• Sending certain marketing communications

• Using photographs for promotional purposes

• Processing certain categories of personal information

Health Information

Special category health data may be processed where:

• Necessary for healthcare or wellbeing services

• Necessary for safeguarding

• Necessary for health management

• You have provided explicit consent where required

• Processing is permitted under applicable law

6. Healthcare Records and Confidentiality

Healthcare professionals engaged through the Network are subject to professional confidentiality obligations and applicable regulatory standards.

Health information may be accessed only by:

• Relevant healthcare practitioners

• Authorised administrative personnel where necessary

• Individuals legally entitled to access such information

Information will only be shared where:

• Necessary for your care

• Required by law

• Required for safeguarding purposes

• Authorised by you

7. Sharing Your Information

We may share information with:

Service Providers

• Payment processors

• Event management providers

• Technology and software providers

• Communication platforms

• Professional advisers

Healthcare Professionals

Where relevant to your care and wellbeing.

Retreat and Event Partners

Where necessary to facilitate attendance and ensure participant safety.

Regulators and Authorities

Where required by law, court order, safeguarding obligations, or regulatory requirements.

We do not sell personal information to third parties.

8. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, including:

• UK-approved contractual protections

• Adequacy regulations

• Appropriate security measures

9. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Misuse

• Disclosure

• Alteration

• Destruction

Measures may include:

• Encryption

• Secure cloud storage

• Access controls

• Password protection

• Staff training

• Confidentiality agreements

10. Data Retention

We retain personal information only for as long as necessary.

Retention periods may vary depending on:

• Membership requirements

• Legal obligations

• Regulatory requirements

• Healthcare record requirements

• Insurance requirements

• Legitimate business needs

Where information is no longer required, it will be securely deleted or anonymised.

11. Marketing Communications

We may send information regarding:

• Membership benefits

• Events and retreats

• Wellness programmes

• Educational opportunities

• Network updates

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in communications

• Contacting us directly

Service-related communications may still be sent where necessary.

12. Photography, Video and Media

Photographs, video recordings, and media content may be captured during Network events and retreats.

Such content may be used for:

• Marketing

• Social media

• Website content

• Promotional materials

Where practical, consent will be obtained before identifiable images are used.

No confidential healthcare consultations, assessments, or clinical interactions will be recorded or published without explicit consent.

13. Your Rights

Under UK GDPR, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where processing relies upon consent

• Lodge a complaint with a supervisory authority

Requests should be submitted using the contact details provided in this Policy.

14. Complaints

If you have concerns regarding how we process your information, please contact us first so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Official website:

Information Commissioner's Office (ICO)

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in legal requirements

• Regulatory developments

• Service changes

• Operational improvements

The latest version will always be available through the Network and on our website.

16. Contact Us

For privacy-related enquiries, requests, or concerns, please contact:

Data Protection Officer / Privacy Lead
INVIT Network
Berkeley Square House
Berkeley Square
Mayfair
London 
W1J 6BD
info@invitnetwork.com
+44 20 3322 6496

Member Privacy Acknowledgement

By applying for membership, attending events, participating in retreats, using healthcare or wellbeing services, or otherwise engaging with the Network, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be collected, used, stored, and protected.

Additional clause for a premium wellness and healthcare membership network

If your model involves practitioners sharing information as part of an integrated care approach, you may wish to add the following:

Integrated Care Consent

By becoming a member of the Network and accessing healthcare, wellbeing, coaching, therapeutic, or support services, you acknowledge that relevant information may be shared between authorised practitioners involved in your care where necessary to provide coordinated, safe, and effective services. Such sharing will be limited to what is reasonably necessary, carried out in accordance with professional standards, and subject to applicable data protection laws and confidentiality obligations. This consent may be withdrawn at any time, subject to legal, regulatory, and clinical requirements.